Shipping Policy
Shipping Policy:
We strive to provide our customers with the best possible shipping experience and aim to have your order delivered to you as quickly as possible.
Delivery time:
Our lead time for processing and shipping orders is 1 to 2 weeks at most. We make every effort to ship your order as quickly as possible, but please note that this time frame may vary depending on the availability of the products you have ordered.
Shipping Method:
We use a variety of shipping carriers to ensure that your order is delivered in a timely and efficient manner. Once your order has been processed and shipped, we will provide you with a tracking number so that you can track your shipment and know exactly when it will arrive.
Shipping Address:
Please ensure that your shipping address is accurate and up-to-date when placing your order. We are not responsible for orders that are shipped to incorrect or outdated addresses.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We are here to help and are committed to providing our customers with the best possible shopping experience.
Refund Policy
We want you to be completely satisfied with your purchase from our store. If for any reason you are not satisfied, you may return your item(s) within 3 weeks of purchase for a refund. To initiate a return, please contact our customer service team at
contact@held-accountable.com. Please provide your order number and the reason for the return. All items returned, opened or unopened, within 3 weeks of purchase will be fully refunded. Customer is responsible for return shipping..